Terms & Conditions

By accessing or using imeraai.com (the "Site") or engaging Imera AI ("we," "us," "our") for services, you ("Client," "you") agree to be bound by these Terms & Conditions ("Terms"). If you do not agree, do not use the Site or our services.

Imera AI provides custom AI development and consulting, conversational and virtual AI, CRM and business systems automation, and SaaS platform development and support ("Services") to businesses primarily located in or operating within California. Specific project scope, deliverables, timelines, and pricing for any engagement will be defined in a separate written proposal, statement of work ("SOW"), or service agreement, into which these Terms are incorporated by reference.

Site content. All content on the Site, including text, graphics, logos, and design, is owned by Imera AI or its licensors and protected by intellectual property laws. You may not use it without our written permission.

Client deliverables. Ownership of custom deliverables (code, AI models, systems) built specifically for a Client under a paid engagement is governed by the applicable SOW or service agreement, not by these general Terms.

Pre-existing IP. Imera AI retains ownership of any pre-existing tools, frameworks, or proprietary methods used to deliver the Services, even when incorporated into Client deliverables, unless otherwise agreed in writing.

These Terms apply generally to your use of the Site and our business relationship; the specific SOW governs the details of any individual project.

Fees, deposits, milestone payments, invoicing schedules, accepted payment methods, and any late-payment charges are set out in the applicable proposal, SOW, or service agreement.

Both parties agree to keep confidential any non-public business, technical, or financial information shared during the course of an engagement, and to use such information solely for the purpose of the project.

The Site and the general information provided on it are offered "as is," without warranties of any kind, express or implied. We do not guarantee that the Site will be error-free, uninterrupted, or secure. Specific service warranties, if any, will be defined in the applicable SOW.

To the fullest extent permitted by law, Imera AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or our Services, including but not limited to loss of profits, data, or business opportunity. Our total liability for any claim arising from a paid engagement shall not exceed the total fees paid by the Client for the specific project giving rise to the claim.

You agree to indemnify and hold harmless Imera AI, its team, and affiliates from any claims, damages, or expenses arising from your misuse of the Site or violation of these Terms.

We reserve the right to suspend or terminate your access to the Site at our discretion, without notice, for conduct that violates these Terms. Termination of a specific client engagement is governed by the terms of the applicable SOW or service agreement.

These Terms are governed by the laws of the State of California, without regard to its conflict of law principles. Any disputes arising from these Terms or use of the Site shall be resolved in the state or federal courts located in California.

We may update these Terms from time to time. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms. The "Last updated" date at the top of this page reflects the most recent revision.